As soon as a school signs up with us, it becomes entirely our responsibility to make Owners, Principal, Teachers and Parents/Students embrace this change and make the transition as frictionless as possible. As per EdPrime Onboarding Methodology, a dedicated relationship manager assists the school with documentation and other sign-up processes. Additionally, the relationship manager is just an email or a call away at any point during the school’s journey with EdPrime.
Dedicated to helping you solve any issue that you may face in using our platform
Support is provided in both English and Hindi.
Support team is available from 9:00 AM to 6:30 PM, Mon-Sun.
Feel free to drop us a mail at firstname.lastname@example.org or call us at +91 86963 29632.
Upon query receival a unique ticket number is assigned to you. We try our best to resolve your queries immediately. If not, a timeline is provided for the same.
Upon resolution, we take your confirmation.
Numerous videos/manuals are also available for support.